Privacy Policy

Effective Date: [July, 1st 2025]
Last Updated: [October, 15th 2025]

Autica Tours Indonesia (“Autica Tours”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data of our clients, website visitors, and business partners. By using our website www.auticatours.com or any of our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process bookings, provide travel services, and improve user experience. This may include:

a. Personal Information

  • Full name, nationality, gender, and date of birth

  • Contact details (email address, phone number, address)

  • Passport or identification details when required for travel arrangements

  • Payment details (handled securely via third-party payment systems)

  • Travel preferences, dietary needs, or health-related information voluntarily provided by you

b. Technical Information

  • IP address, browser type, device information, and operating system

  • Website usage data collected through cookies or analytics tools

2. How We Use Your Information

  • Your information is used solely for operational and communication purposes, including:

  • Processing bookings, confirmations, and customer support

  • Personalizing travel programs or offers based on preferences

  • Facilitating payments and issuing invoices

  • Meeting legal and regulatory requirements

  • Improving our website functionality and service quality

  • Sending updates, newsletters, or promotional content (only with your consent)

3. Data Storage and Security

  • All personal information is stored securely using standard encryption and restricted access systems.

  • Payment data is processed via trusted third-party gateways; Autica Tours does not store credit card details.

  • We retain personal data only for as long as necessary to fulfill legal and operational purposes.

  • In the event of a data breach, affected users will be notified in accordance with applicable regulations.

4. Sharing of Information

  • Autica Tours may share relevant personal data only with authorized third parties directly involved in delivering your travel experience, such as:

  • Hotels, transport providers, and local guides

  • Travel insurance companies or government authorities (when required)

  • We ensure that these parties are contractually bound to maintain data confidentiality and use the information only for service delivery.

  • We do not sell, rent, or trade personal data to any third party for marketing purposes.

5. Cookies and Analytics

  • Our website uses cookies to enhance user experience, track performance, and collect anonymous analytics data.

  • You may choose to disable cookies in your browser settings, though this may affect some website functions.

  • Analytical data helps us understand visitor behavior but does not identify individuals.

6. International Data Transfers

  • As part of our operations, some personal data may be processed or stored in locations outside Indonesia.

  • We take all reasonable steps to ensure that such transfers comply with applicable data protection standards and that your information remains secure.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal data held by us

  • Correct inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

  • Request deletion of personal data, subject to legal or contractual obligations

  • To exercise these rights, contact us using the details below.

8. Third-Party Links

  • Our website may contain links to external sites.

  • Autica Tours is not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies before providing any personal information.

9. Updates to This Policy

  • This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes.

  • The latest version will always be available on www.auticatours.com

  • with the updated effective date.

10. Contact Information

For questions or requests regarding this Privacy Policy or your personal data, please contact:

Autica Tours Indonesia

Yogyakarta, Indonesia

📧 Email: [insert official email]

🌐 Website: www.auticatours.com